Experience
Salesforce
Reston, VA
Sr. System Engineer, GovCloud
~Sept 2019 – Present
Systems engineering and infrastructure build work for Salesforce's GovCloud platform. Promoted to Senior System Engineer in mid-2021. Responsibilities span system engineering, environment builds, and platform reliability.
System Engineer, CPT
Apr 2016 – Sept 2019
Patching and OS currency across tens of thousands of servers, ensuring infrastructure maintained current operating systems and security fixes at scale.
FINRA
Rockville, MD · Mar 2011 – Apr 2016
Infrastructure Engineering, Support and Administration
- Developed, supported, and maintained Axway SecureTransport (ST) environments; designed and engineered ST Gateway production, DR, and QA environments
- Linux administration (RHEL): DNS (BIND/AD), Sendmail, VMware vSphere, LDAP, NFS/Isilon, Puppet configuration management
- Designed, supported, and maintained middleware environments including Tomcat, WebLogic, Apache vFabric, and SSO systems (AD, Okta, RSA ClearTrust)
Fannie Mae
Reston, VA · Feb 2010 – Mar 2011
Engineer III, MQ Engineering
- Researched, tested, developed, certified, and deployed MQ infrastructure and operational tools supporting fiscal data movement within Fannie Mae's network and to external customers
- Patched and upgraded IBM WebSphere MQ 6x/7x; supported MQ-related issues across many interconnected applications
- Participated in quarterly connectivity and business continuity (fail-over) testing with the Federal Reserve and other large fiscal clearing houses
UPS Supply Chain Solutions
Alpharetta, GA · Jun 2006 – Feb 2010
Middleware Support, Integration and Development
- Lead engineer in application data flow architecture; assisted multiple teams in EDI & XML document movement for warehousing, shipping, transportation, and billing
- Architected, installed, patched, and supported IBM WebSphere MQ 5.x & 6.x in single, HA, and clustered environments
- Designed and implemented EDIINT B2B Gateway (AS1/2/3) applications including Cyclone Interchange, Axway Synchrony, OpenAS2, and iSoft p2p-agent
- Senior on-call support for 24/7 uptime environment serving Fortune 500 clients in aerospace, banking, medical, and transportation
Pyramid Consulting / UPS Supply Chain Solutions
Alpharetta, GA · Sept 2005 – Jun 2006
Middleware Integration Consultant
- Primary support for 24/7 middleware environment at UPS-SCS using IBM WebSphere MQ, FTP, and Axway Synchrony/Cyclone Interchange
- Technical lead on Menlo/Forwarding VAN and middleware migration; drove significant cost savings by consolidating multiple VAN connections
EasyLink Services Corporation
Piscataway, NJ · Jul 2001 – Sept 2005
Customer Implementation Engineer
Jan 2003 – Sept 2005
- Implemented high-profile customers on EDIINT UNIX gateway (Cyclone Interchange 4.0/4.2) supporting AS1/AS2, IBM MQSeries, FTP, and HTTP
- SME for several internal groups on Cyclone EDIINT gateway application and server support
Network Operations Technician
Jul 2001 – Jan 2003
- Monitored 800,000+ EDI transactions per day across Fortune 1000 trading partners in a six-sigma uptime environment
- Supported AT&T Unix System V, Solaris 5.6/7/8, dialup, dedicated-synchronous, X.25, and frame relay connections to worldwide data centers
Education
University of Rhode Island
Kingston, RI · 1996 – 2001
B.S. Management Information Systems · Minor in Philosophy
Certifications
- Red Hat Certified System Administrator (RHCSA)
- Axway Gateway (formerly Cyclone) Interchange v4.x & v5.x
- IBM MQ Series Administration 5.x
- [ Terraform / Kubernetes — TBD ]
Skills
Cloud & Infrastructure
AWS (console / CLI) · Kubernetes / k9s · Helm · Spinnaker · Terraform · VMware vSphere
Operating Systems
RHEL / CentOS / Debian / Ubuntu (Expert) · macOS · Linux at scale
Automation & Config Management
Puppet · Git / GitHub · Agile processes
Languages & Scripting
Python + Fabric · Perl · Bash / KSH · SQL · HTML / CSS
AI & Developer Tools
Claude Code · Cursor · Kiro · Google Gemini
Networking & Security
TCP/IP · DNS (BIND/AD) · LDAP · Okta · SSH / SFTP / FTP · HTTP(S)